This report is a joint product of the International Banking Federation and Oliver Wyman.

With the increasing role of digital interactions in all our lives, consumers have an overwhelming need to provide reliable and trusted digital proofs of their identity. Such is the strength of this demand that it will inevitably have to be fulfilled in the next few years. In this report we describe how action is being taken to meet this need, either by the public sector or by private companies. The report highlights how banks’ involvement can ensure digital identity schemes are more trustworthy, secure, and convenient. The report also examines the key decisions for banks, and for other stakeholders including banking federations, policymakers, and regulators. You can find the full report here: OW IBFed on Digital Trust Dec 2021